Frequently Asked Question

1. What exactly does CeCe D Cr8tiVe offer?

We sprinkle creativity and strategy all over your brand! CeCe D Cr8tive offers bold digital designs, Shopify website facelifts, and product listing services to help your online presence stand out and sell strong.

2. Do you only work with Shopify stores?

Shopify is our specialty, but if you’re using another platform, slide into our inbox — we might still be able to help or refer you to someone in our creative circle.

3. What is a “Shopify Facelift”?

It’s a digital glow-up for your Shopify store. Think updated graphics, cleaner layouts, refreshed banners, and tweaks that make your site look more polished and profitable.

4. How do I book a service?

Easy! Head to our Virtual Services page, choose what you need, and follow the instructions to submit your info. We’ll handle the rest.

5. Do you offer custom design work?

Not at this time but keep checking back because we may in the future.

6. How long does it take to complete a project?

Turnaround Time (TAT) is 72 hours, which begins once payment is made, all requested items are received, and the necessary access is given.

7. Do you offer refunds?

Due to the digital nature of our work, all sales are final. But don’t worry — we’re committed to getting it right and will work with you to make sure you’re happy with the final result.

8. What if I’m not tech-savvy?

Sis, that’s what we’re here for! We’ll guide you through the process in plain English, no tech jargon. You just bring your vision — we’ll handle the digital magic.

9. Can I see samples of your work?

Absolutely! Follow us on social @CeCeDCr8tive for real-life results, transformations, and behind-the-scenes goodies.

10. Do you offer any VIP perks or exclusive deals?

Yes! Join our Cr8tiVe Gems get early access to offers, exclusive discounts, and behind-the-scenes sneak peeks. Join the VIP Lounge and get treated like the gem you are.